Starter
Small offices and sole operators who need someone watching the IT.
$299
a month, flat · up to 5 users
- Business-hours IT desk
- Endpoint monitoring and management
- Monthly security patch cycle
- Email and priority chat
- 4-hour response
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Managed IT for Coachella Valley businesses.
We look after the computers, network, email and security for small and mid-size businesses, from a walk-in office in Palm Desert. Priced up front, from $299 a month, with no contract.
Every month
Your IT, watched every day.
Monitoring, patching and backups run in the background, and a health report lands in your inbox every month. When something needs a person, you get your technician on a direct line.
See what each plan includesMonitor01 / 04
Online since 2015, rated 5.0 on Google from 28 reviews, with plans from $299 a month and no contract.
What we do
One team for the whole stack.
No outsourcing and no middlemen: the people who scope your project are the people who build it and look after it.
01 / 04 · Managed ITFrom $299 a month
Your whole IT, run for you
Monitoring, patching, the helpdesk and Microsoft 365 or Google Workspace, with a technician who knows your setup.
HelpdeskMonitoringPatchingOn-site
See the plans
02 / 04 · CybersecurityAssessment first
Find the gaps before someone else does
Threat assessments, endpoint protection, firewalls and compliance frameworks, with monitoring that keeps going after setup.
AssessmentEndpointsHIPAASOC 2
How it works
03 / 04 · Cloud and Microsoft 365Quoted in writing
Move it to the cloud, then keep it tidy
Migrations to AWS, Azure or Google Cloud, and the day-to-day admin of the tools your team already uses.
Microsoft 365Google WorkspaceAzureAWS
Cloud services
04 / 04 · AI consultingPrivate AI from $2,500
AI that does real work, on your terms
Practical use cases, the right tools, and private language models that run on your own hardware, inside your network.
Use casesAutomationPrivate AI
AI consulting
Where to start
Tell us what is wrong. We will name the smallest first step.
Every engagement starts small and in writing. No one has to sign up for a plan to get an answer.
- Slow computers, and no one to call when something breaksStartA free IT assessmentNo obligationThenManaged IT planFrom $299 a month
- A worry about a breach, or a HIPAA or SOC 2 questionStartA cybersecurity assessmentThreats, endpoints, firewallThenCybersecurity programMonitoring and compliance
- Curious what AI could actually do for your teamStartAn AI consultationUse cases, in plain termsThenAI consultingOr private AI on your hardware
- A server that is out of space, out of date, or bothStartA written quoteBefore any work beginsThenA business serverFrom $1,999
- One machine that needs fixing todayStartAn hourly sessionOn-site or remoteThenOn-demand ITFrom $75 an hour
Managed IT plans
Three plans. The prices are on the page.
No lock-in, no hidden setup fees, and a written quote before any project work. Full plan details
ProfessionalNamed technician
Growing teams that want on-site help and a named technician.
$149
per user, a month · 5 to 25 users · 10 users = $1,490
- Remote and on-site support
- Proactive monitoring and alerts
- Security patching and compliance updates
- Microsoft 365 or Google Workspace admin
- 2-hour response
- Monthly IT health report
- Dedicated account technician
Enterprise
Larger teams with complex systems or compliance to meet.
Custom
quoted in writing · any number of users
- 24/7 monitoring and infrastructure management
- Custom response agreements
- vCIO strategic advice
- SOC 2, HIPAA and NIST compliance programs
- Disaster recovery and continuity planning
- A dedicated engineering team
Not ready for a plan?
Book a single session, on site or remote, billed by the hour.
$75/ hour
Systems Associate
Hardware, operating systems, setup and cabling
$110/ hour
IT Systems Engineer
Security hardening, data migration and recovery
$150/ hour
Senior IT Consultant
Architecture, automation and compliance work
Cancel with 30 days’ noticeAnnual billing: 10% offNo hidden setup fees
In writing
Four numbers we put our name to.
If you have had an IT company before, you know what usually goes wrong. Here is how it works with us instead.
90days
Guarantee on project work
If something we delivered does not perform as specified, we fix it at no additional charge.
30days
Notice to leave
Monthly plans have no lock-in contract. Annual billing is 10% off, if you want it.
2hours
Response on Professional
4 hours on Starter, a custom agreement on Enterprise. New inquiries within one business day.
5–7days
To be fully onboarded
It starts with a full audit of your devices, network, cloud accounts and security.
A typical IT provider
- A lock-in contract
- Invoices you did not see coming
- A ticket that disappears into a queue
- Someone comes when it is already broken
EagleTek Visions
- Month to monthCancel with 30 days’ notice.
- Prices on this pageAnd a written quote before any project starts.
- A dedicated account managerOne person, with a direct line.
- Monitoring and patching on every planSo problems are found early.
What clients say
5.0 on Google, from 28 reviews.
“Our server was infected with malware and we had an issue opening all of our files. It was a huge mess — I was panicking. In the midst of all this havoc Richard delivered. If it wasn’t for EagleTek Visions our company would have been in big trouble.”
500+Business clients served
99%Client retention
10+Years in enterprise IT
24/7Monitoring, Enterprise plans
Figures as EagleTek Visions states them.
Who we are
Infrastructure, cloud, security and AI, done in house.
The people who scope your project are the people who build it and look after it.
What does managed IT cost for a team my size?
Up to 5 people, the Starter plan is $299 a month, flat. From 5 to 25 people, Professional is $149 per user a month, so 10 people is $1,490. Larger teams get a written Enterprise quote. Annual billing takes 10% off.
Do I have to sign a long contract?
No. Monthly plans have no lock-in: you can cancel with 30 days’ notice.
What happens in the first week?
We start with a full audit of your devices, network, cloud accounts and security, then build your support plan from it. Most businesses are fully onboarded within 5 to 7 business days.
Do you come on site?
Yes. We are based in Palm Desert and work on site across the Coachella Valley and the Inland Empire, and remotely anywhere in the country.
How fast do you reply?
To a new inquiry, within one business day. Once you are a client, your plan sets the response time: 4 hours on Starter, 2 hours on Professional, and a custom agreement on Enterprise.
What about nights and weekends?
Enterprise plans include 24/7 monitoring and on-call support. Professional plans can add after-hours support.
What does the 90-day guarantee cover?
All project work. If something we delivered does not perform as specified within 90 days, we fix it at no extra charge.
Where we work
On site across the Coachella Valley.
And across the Inland Empire, with remote support for businesses anywhere in the US.
- Palm DesertOur office
- Rancho MirageOn site
- Palm SpringsOn site
- Cathedral CityOn site
- La QuintaOn site
- IndioOn site
Office · walk-ins welcome77530 Enfield Ln, Bldg H3, Palm Desert
Phone(760) 469-9070
HoursMonday to Saturday, 9 am to 6 pm
Book a free IT assessment